Shivam Chopra
Territory Sales Manager @Bharti Airte In
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WORK HISTORY
Territory Sales Manager @Bharti Airte In
Bikaner, IN
Role & Responsibility:• Team Management, Providing Training and Development to the Team of 130 Associates.• Responsible for the growth of revenue of more than 1 Cr from retailers and Assiciates.• Manage the daily workflow for a team of up to 125 Associates and 5 Team leaders.• Achievement of Daily and monthly goal as per the organization agenda.• Manage to answer questions from the coordinator and Associates /Team Leaders some time each day.• Sourcing of business as per the company norms through direct sales, Retailer tie-ups, customer referrals, etc.• Ensure high standards of customer service and ensure that all customer grievances are appropriately addressed and escalated. Achievements: Award for Qualifying all India contest in the month of August 2019. Received Golden Award from CEO for highest MNP in Q2 v/s Q3 of 2018. Double the Business and also lowest Attrition rate in FY 2018-19.
SKILLS
ABOUT SHIVAM CHOPRA
Experienced Customer Service Manager with a demonstrated history of working in the…
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