Shivam Arora

Lead Analyst at American Express

Role: Lead Analyst at American Express
Location: Delhi, IN
LinkedIn followers: 500 followers

Finance & AccountingView LinkedIn profile

About Shivam Arora

I am a lead customer service analyst at American Express with 4.5 years of critical…

Experience

Lead Analyst
American Express
Dec 2017 — Present · Gurugram, IN
I am a lead customer service analyst at American Express with 4.5 years of critical hands-on experience in handling a multitude of tasks ranging from setting up corporate hierarchies for the GCP clients of American Express in JAPA markets to developing a smooth customer care experience from an operations point of view. I have excellent verbal and written communication skills along with prescient presentation skills. I have many trained new joinees at American Express with the highest of proficiency in business development and execution.

Contact information

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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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