Shivam Aradhya
Learning & Development Manager @ Zoominfo | Customer Enablement | GTM | Customer onboarding
- Role
- Learning & Development Manager Ii at ZoomInfo
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Learning & Development Manager Ii
May 2024 — Present
Joined the rapidly growing ZoomInfo team in order to help facilitate all aspects of training for end users of the ZoomInfo business intelligence software platform. Tasked with ensuring effective and smooth learning process for new customers and existing users via onboarding and midstream training sessions. Delivered training to a variety of segments from small business to enterprise and for anyone from salesperson to CEO.• Facilitation: facilitate on-boarding and training sessions for customers, both new and existing in accordance with established programs.• Creation: develop content for trainings for both customers and internal stakeholders. • Customization: prepare and facilitate each training based on both the audience and buyer personas and the company profiles while leveraging the user’s challenges to develop a successful training strategy.• Cross-functional: work with internal stakeholders and customer account teams to ensure that customers are fully set up for success before, during, and after training.
Education
Siksha 'O' Anusandhan University
Bachelor of Technology - BTech
2018 — 2022
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