Shivali Gupta

Director @FactSet

Hyderabad, TG, IN

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2024 — Present

Director @FactSet

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Hyderabad, IN

EDUCATION

1990 — 2000

Army School, Secunderabad

12th Class

1985 — 1995

Army School

hotel management , Biology, General

SKILLS

InterviewsProject PlanningBusiness StrategyCustomer ServiceTeam ManagementLeadershipSlaBusiness Process ImprovementPerformance ManagementCrmLean ManufacturingAnalysisBpoCall CenterFinanceRecruitingBusiness ProcessCall CentersBlack BeltTeam LeadershipHuman ResourcesMisEmployee EngagementVendor ManagementAccount ManagementRelationship ManagementOutsourcingManagementService DeliveryProcess ImprovementBusiness AnalysisTrainingOperations ManagementSix SigmaTransition Management

ABOUT SHIVALI GUPTA

Dynamic and competent professional, energetic, detail oriented & an inclusive person with 18 years of valuable experience in Operations Management, Client Servicing, Quality Management, and Process Excellence Effectively leading verticals driving production, quality and training for multiple businesses. Demonstrated competence in creation & managing large & high performance teams.Have Exemplary relationship management, effective communication skills & collaborative skills with the ability to network with project members, clients and multi-cultural work force etc. with consummate ease.Currently leading large multiple business of 850+Specialties: Operations, Black Belt Certified

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