Shivakumar Narayanan
Business & Operations Head
- Role
- Global Operations Director at HCLTech
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shivakumar Narayanan
With close to 25 years of diverse management experience, mainly in Banking and Financial Services, I have worked with Global Investment and Corporate Banks and large IT service providers. I have a strong understanding of technology, business, and operations and have served in leadership positions in these areas across geographies. I have an in-depth understanding and experience in outsourcing/offshoring and delivering transformation objectives through strategic sourcing and Global In-House centers. I am currently focused on delivering digital transformation capabilities for banks, enabled by digital technologies, AI/ML, and cloud transformation. Working with global majors in the Banking Industry as well as top-tier IT services firms has enabled me to develop leadership capabilities on both the supply and demand side. I have helped the GICs of global banks to set up business processes, develop leadership talent for growth and deliver large-scale transformation programs. I am a continuous learner and strongly believe in empowering people towards fostering new ideas and innovation. My areas of expertise include Business Leadership/P&L, Innovation, GIC set up, Technology Leadership, Digital, Analytics, Strategic Vendor Managment and talent management.
Experience
Global Operations Director
Jun 2018 — Present · Bengaluru, IN
Managing business and technology operations, run & change with Revenues targets, profitability, margins, and delivery excellenceDrive cost optimization initiatives through a transformation using automation and process improvementsBuilding transformational capabilities, develop and nurture leadership talent, leading and mentoring large teamsNew business development, solutions and client relationship management at C levels
Education
International Institute of Information Technology Bangalore
Post Graduate Diploma in Artificial Intelligence and Machine Learning, Machine Learning, NLP, Deep Learning & Neural Networks, Reinforcement Learning and Graphical Models
Indian Institute of Management, Lucknow
Post Graduate Diploma In Management , Finance & Systems
Indian Institute of Technology, Madras
B.Tech, MechanicalEngineering
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