Shivakshi Gupta

About Shivakshi Gupta

Hello! I am Shivakshi Gupta, a dedicated Content Moderation Specialist with nearly 5 years of experience in ensuring platform integrity, user safety, and compliance across large-scale digital ecosystems. My expertise lies in content moderation, policy enforcement, and data annotation, where I have successfully contributed to maintaining secure online environments. I thrive in fast-paced settings and am passionate about enhancing digital safety through meticulous content evaluation and adherence to stringent policies.Throughout my career, I have honed my skills in video and image annotation, expression tagging, and risk assessment, which have significantly improved AI model training accuracy and overall content classification quality. I take pride in my ability to streamline content review workflows and identify policy loopholes, leading to enhanced turnaround times and service level agreement compliance. My strong analytical decision-making and problem-solving skills, combined with my commitment to mentorship, have allowed me to support and onboard new moderators effectively.

Experience

1. Teammate

   TaskUs

   May 2022 — Present · Indore, IN

   As a Content Moderator Expert at TaskUs India Pvt. Ltd, I was responsible for reviewing and managing large volumes of digital content to uphold community integrity and ensure adherence to content policies. I handled sensitive user submissions with sound judgment, ensuring user safety and compliance with platform standards. My adaptability to evolving moderation policies allowed me to maintain operational consistency while streamlining moderation queues for enhanced efficiency. I managed comprehensive content review operations to ensure compliance with platform regulations and community guidelines. I maintained high quality and accuracy in content evaluation, showcasing precision in moderation processes. My responsibilities included performing in-depth image and video annotation, enhancing data quality for machine learning efficiency, and identifying policy inconsistencies to improve workflow structures. I also provided hands-on guidance to new team members, helping them understand content policies and moderation tools.Achievements: I played a key role in promoting a collaborative culture within the team by supporting new colleagues and sharing process insights. My partnership with Quality and Operations Teams led to refined review procedures and the integration of automation tools, significantly improving workflow execution. During my tenure, I consistently delivered high-quality moderation results, contributing to the overall integrity of the platform. My efforts in mentoring new moderators and refining compliance procedures led to improved operational efficiency and team performance.

Education

• Devi Ahilya Vishwavidyalaya

  Bachelor of Commerce - BCom

• Devi Ahilya Vishwavidyalaya

  Bachelor of Commerce, Business/Commerce, General

• Maharaja Ranjit Singh College of Prof. Science, Khandwa Road, Indore

  Master of Business Administration - MBA, Finance, General

• Devi Ahilya Vishwavidyalaya

  Master of Business Administration, Business and Personal/Financial Services Marketing Operations