Shivain Bhatia
Senior Manager - Cx & Loyalty @Cleartrip
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WORK HISTORY
Senior Manager - Cx & Loyalty @Cleartrip
Gurugram, IN
EDUCATION
Delhi University
Bachelor's degree
ABOUT SHIVAIN BHATIA
Hi, I’m currently working as a Senior Manager in the travel and lifestyle space, with a strong focus on HNI portfolio management, luxury travel, and premium customer service. Over the years, I’ve built and led high-performing teams across both frontline and backend operations, ensuring we consistently deliver exceptional service and results.My passion lies in creating seamless, personalized travel and lifestyle experiences for high-value clients—while balancing efficiency, compliance, and operational excellence. I’ve been fortunate to work on large-scale processes involving change management, regulatory compliance, and stakeholder alignment, especially in fast-paced, customer-centric environments.I believe in combining data-driven decision making with a human touch—whether it’s improving a client journey, coaching a team, or collaborating across departments to bring a strategy to life.If you’re in the space of luxury travel, service operations, or leadership, I’d love to connect and exchange ideas.
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