Shiva Singh
Senior Quality analyst @LENSKART (Inhouse)
- Role
- Senior Quality Assurance Specialist at Lenskart.com
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shiva Singh
I have total experience of 10 yrs and as Quality analysis 6 yrs. i have experience in…
Experience
Senior Quality Assurance Specialist
Apr 2023 — Present · Mohan estate, IN
Working for Inhouse - handling different quality LOBs (Chat / social media/ Power update team / store team/Email) of 3rd party where responsible for their ATAs and Calibration and process adherence and all new updates adherence and Feedback part too.sending reports for quality and daily observations regarding fatal n live audits. Working on BQ advisors and help them to adhere the process and improvement. Taking quality session for each LOB and tracking their performance.
Education
Jyoti Vidyapeeth University, Jaipur
Bachelor of Arts - BA
2015 — 2017
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