Shiva Reddy

About Shiva Reddy

I want to learn new things in this changing scenario and to gain knowledge and experience…

Experience

1. Manager(Salesforce Com)

   Deloitte

   Jan 2018 — Present · Hyderabad, IN

   Manage Salesforce/Apttus projects to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions.Provide coaching and career guidance to team members.Support the on-time delivery of high-quality, enterprise IT application releases and projects.Manage and enhance change control, release readiness and success criteria for the IT releases.Manage and drive portfolio of release schedules and milestones.Implement best practices consistent with agile development methodology and enterprise IT program management & delivery.Manage and drive the completion of root cause analysis and actions to ensure issues do not recur.Coordinate environment planning, building, cloning, and refreshes with the Salesforce technology team, Infrastructure and Integration teams to implement application environments in support of the environment strategy and plan.Support efficient sharing of environments across programs and releases as appropriateManage environment usage and deployment service calendars, SLA, and resource coverage.Support processes and improvements for code and configuration deployment services across Salesforce, on-premise, and SaaS IT application platforms

Education

• MIT pune

  Bachelor of Commerce (B.Com.), Accounting and Finance

  2006 — 2009

• ST Marys

  Senior Secondary +2, Accounting and Finance

  2005 — 2006

Skills

• Salesforce.com
• Salesforce.com Certified Developer
• Salesforce.com Certified Administrator
• Salesforce.com Certified
• Salesforce Administrator
• Salesforce.com Administration
• Brainshark
• Core Java
• Siebel
• Clicktools App
• Tableau
• Sql
• Crm
• Business Analysis
• Business Intelligence
• Testing
• Project Management
• Integration
• Management
• Requirements Analysis
• Requirements Gathering
• Team Management
• Databases
• Customer Relationship Management (Crm)
• Software Development Life Cycle (Sdlc)