Shiva Prasad

About Shiva Prasad

Experienced Housekeeping Manager with a demonstrated history of working in hospitality industry. Skilled in pre and post Housekeeping operations, Property management system,Opera,Opera Cloud,Micros,Excel and Team building. Strong support professional with a Bachelor\'s degree focused in Hospitality Management /Administration from institute of Hotel Management Shri Shakti Hyderabad

Experience

1. Executive Housekeeper

   Accor

   Nov 2024 — Present · Mysore, IN

   HEAD OF DEPARTMENTResponsible for scheduling and evaluating staff.Plans daily housekeeping schedule and assigns duties.Develop and implement a standard of excellence that staff is completely trained to perform and expected to follow.Organize and set up deep cleaning projects.Identify and report maintenance related problems.Monitor guest complaints and take corrective action.Responsible for the cleanliness, appearance, and orderliness of entire hotel.Track operating costs in an ongoing effort to keep department in budget by making any necessary adjustments.Maintain inventory of supplies and linens.Effectively handles problems, including anticipating, preventing, identifying and solving problems.Recognize and correct conditions which may create security, fire, or accident hazards.Assist in housekeeping duties when necessary.Ensures rooms are placed Out of Order for carpet cleaning and holding for shampooing.Conducts random detailed inspections of guest rooms and public areas.Knowledge of Hotel Facilities and Events.Maintain a positive, calm, and cooperative work environment between staff and other department.

Education

• Ihm Shri Shakti Hyderabad

  Bachelor's degree