Shiva Malla

About Shiva Malla

Overcome complex business challenges & make high stake decisions using experience backed judgement, strong work ethic and irreproachable integrity. Strong proponent of empowerment & accountability. Strong orientations in operations and finance – Participate in high level operational initiatives, including infrastructure,design,process re-engineering, turnaround management and reorganisation. As an innovative investor use instincts, insight judgement and timing to succeed no matter how tough the dealSpecialties: Being a great motivator & highly versatile, provided strategic leadership & knowledge management for clientele. As a quick thinker, provided organizational re-tooling for organizations with budgets. Strong at consumer/corporate selling. As a natural leader and excellent trainer, provided training and knowledge transfer for IT/IS business unit staff and mentored talent acquisition team.To further my professional career with an executive level management position in a world class company. Seek to diversify my skills in another industry and as part of a larger organisation. Seeking a position as an engineering VP/director in initiatives that utilize state-of-the-art, software and/or hardware components with a creative, technology-driven organization in an environment that encourages innovative thinking, recognition, and career development. Customer interaction is a plus.

Experience

1. Operations & Delivery Head

   Platinum Ascent

   Feb 2018 — Present · US

   I’m a customer-centric leader with a passion for excellence and a focus on rapid execution. With over 20 years of experience, my background spans Business Development, Practice Development, IT Strategy, Transformation, and Pre-Sales & Delivery for verticals such as Hybrid Cloud, Notable career achievements include serving on a Partner Advisory Board panel, initiatives, and open source solutions.As the leader of Global Delivery & Ennoblement, I drive strategic initiatives for multidisciplinary stakeholders and business areas that include delivery units, service delivery lines, practice units, and geographical units. My responsibilities include assuring delivery excellence and financial stability, maintaining a robust talent pipeline, and ensuring operational success. I foster an engaged and driven team that’s focused on customer satisfaction by developing organizational capabilities around modern disruptive technologies to create effective and efficient delivery solutions through innovation, automation, and digital transformation.In my previous role, I managed delivery teams that implement next-gen infrastructure services for global customers spanning industry verticals and technology domains. My accomplishments include helping formulate our Delivery Excellence strategy, as well as implementing a new delivery framework across Run and Transformation Delivery via game-changing initiatives around the process, technology, and people transformation.My work as a thought leader includes contributing to leading tech business journals and magazines – both digital and in print – covering topics such as Modern Service Delivery and IT Infrastructure transformation. I’m also an active member of the analyst community and have been invited to speak at premier analyst events, sharing my perspective on emerging technologies like Software Defined Open Data Center and Open Cloud Platforms, as well as the evolving role of IT Service Providers in the Digital Age.

Education

• Mysore University, Mysore

  Bachelor of Business Administration - BBA, Business Administration and Management, General

  1988 — 1991