Shiva Kant
Assistant Manager Quality@ TP | Problem Solving, Data Analysts, Data Viz (Tableau & PowerBI) & Leadership.
- Role
- Assistant Manager Quality at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shiva Kant
At Teleperformance, a global leader in customer experience management, I lead and motivate a team of quality analysts to deliver exceptional service and satisfaction to our clients. I oversee the quality assurance processes, tools, and best practices across various projects and domains, ensuring the highest standards of performance and compliance.With over 9+ years of experience in the sales & service industry, I have developed strong skills in business development, data analysis, problem solving, and networking. I have led and supported multiple initiatives to improve the efficiency, effectiveness, and profitability of the operations, resulting in the Sparkle Award for bestseller of half-yearly performance. I hold a BA in Political Science from the University of Delhi, where I gained valuable insights into the world\'s political, social, and economic aspects. I am passionate about learning new things and applying them to my work. My goal is to leverage my expertise and skills to provide value and quality to my stakeholders.
Experience
Assistant Manager Quality
Nov 2024 — Present · Gurugram, IN
Leadership, Data Interpretation, Data Analysis and Problem Solving.
Education
Shiv Japat Singh Janta Inter College Maharajganj
Secondary (10+2), PCM
2008 — 2010
Scaler
DSML, Data Science & Machine Learning
Delhi University
Bachelor of Arts - BA, Political Science and Government
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