Shiv Menon
- Role
- Vice President and Chief Customer Care Officer Chewy at Chewy
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Shiv Menon
Senior executive with extensive international experience, currently responsible for…
Experience
Vice President and Chief Customer Care Officer Chewy
Apr 2022 — Present
Education
INSEAD
INSEAD, HSBC Leading in a Performance Driven Culture
2010 — 2010
TAPMI
MBA, Marketing and Finance
1993 — 1995
Calcutta University
B.Com (Hons), Commerce
1990 — 1993
IMD
The HSBC Strategic Implementation Programme, Strategy
2007 — 2007
Skills
- Project Delivery
- Stakeholder Management
- Business Process Re-Engineering
- Vendor Management
- Business Analysis
- Operational Risk
- Business Process Improvement
- Financial Risk
- Team Management
- Call Centers
- Banking
- Back Office
- Management
- Customer Experience
- Outsourcing
- Governance
- Payments
- Analytics
- Project Portfolio Management
- Operations Management
- Retail Banking
- Transition Management
- Relationship Management
- Management Consulting
- Service Delivery
- Bpo
- Business Development
- Credit Risk
- Pmo
- Trade Finance
- Global Delivery
- Project Management
- Risk Management
- Performance Management
- Offshoring
- Process Improvement
- Strategic Planning
- Leadership
- Investment Banking
- Strategy
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