Shiv Dhiman
Engineering Manager | Platform & Distributed Systems | Design & Architect | Scalable Backend Systems | AI-Assisted Development (Claude)
- Role
- Engineering Manager at Blooming Health
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shiv Dhiman
Engineering leader with 13+ years of experience building scalable platforms and leading high-performing engineering teams.Currently leading Platform Engineering at Blooming Health, where we are building secure and scalable engagement infrastructure enabling multi-channel communication across voice, SMS, and digital platforms.My work focuses on:• Distributed backend systems• Platform architecture and integrations• Workflow automation engines• High-scale communication platforms• Engineering leadership and team growthLed the design and development of a Workflow Automation Engine that enables configurable, event-driven orchestration across the Blooming Health platform.I strongly believe in leveraging modern AI tools to enhance engineering productivity. In day-to-day development I actively use LLM tools such as Claude to accelerate problem solving, code development, debugging, and architecture exploration.Beyond technology, I enjoy mentoring engineers, improving engineering culture, and building teams that deliver reliable and scalable systems.Key Areas of Interest:Platform Engineering | Distributed Systems | Backend Architecture | Workflow Automation | AI-Assisted Development | Scalable Integrations
Experience
Engineering Manager
Mar 2025 — Present
Leading the Platform Engineering team building Blooming Health’s secure and scalable engagement platform supporting multi-channel communication across voice, SMS, and digital interfaces- Driving end-to-end system architecture and platform design to support large-scale integrations and reliable communication workflows- Designed and built the Workflow Automation Engine from scratch, enabling configurable workflows and event-driven orchestration across the platform- Collaborating with global product, design, and engineering teams to translate complex requirements into scalable and reliable technical solutions- Driving engineering excellence through mentorship, agile delivery practices, architecture reviews, and platform reliability improvements- Promoting AI-assisted development practices, leveraging modern LLM tools such as Claude to accelerate development, improve debugging, and enhance engineering productivity across the team
Education
Deenbandhu Chhotu Ram University of Science & Technology
Bachelor’s Degree, Computer Science & Engineering
2008 — 2012
Shiva Shiksha Sadan
Class 12th, Non Medical
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