Shitij Arora
Lead Operations Analyst | Strategic Marketing & Business Development
- Role
- Lead Operations Analyst at American Express
- Location
- Amritsar, PB, IN
- LinkedIn followers
- 500 followers
About Shitij Arora
As a Lead Operations Analyst at American Express, I\'ve honed my expertise in financial analysis and business strategy, leveraging an educational foundation in Commerce from Guru Nanak Dev University. My role entails crafting strategic marketing and communication plans that drive revenue growth and new client acquisitions in the APAC region.Dedicated to delivering customer-centric solutions, I effectively balance the expectations of clients, vendors, and stakeholders. Our team consistently develops innovative strategies and tools for financial analysis, cementing long-term relationships with Fortune 500 companies and contributing to the sustained success of our operations.
Experience
Lead Operations Analyst
May 2021 — Present · Gurugram, IN
Hands-on knowledge of Strategic Marketing & Communication Plans, Business Development & Revenue Generation and Project Management• Managed leads for corporate cards for APAC Region (coordinated with GCP Sales team, Account Consultancy Team (ACT) team and representatives from Fortune 500 companies to create a synergetic long-term relationship to drive leads for new client acquisitions)• Customer-centric approach offering skills in Custom-Centric Solutions as per client’s business requirements and effectively managing expectations of clients, vendors and stakeholders• Developing new strategies and tools to contribute to the analysis and linkages of various customers for financial analysis• Providing project management support in the form of guidance to Project Leads working on various transformation projects globally• Creating a common set of principles, practices, and templates for managing various organizational initiatives• Maintaining metrics trends, drawing correlations and providing regular updates for all the metrics to drive performance and manage scorecards at all levels of hierarchy in the team• Facilitating data support to the leadership in terms of data insights to identifying the process improvement opportunities• Initiating and coordinating for the process walkthroughs/ deep dives and maintaining strategic roadmap• Generating innovative solutions and solving complex business problems• Managing newer and better financial approaches for the customers• Imparting continuous support to the senior management for developing strategic business planning for better customer management
Education
Guru Nanak Dev University, Amritsar
Bachelor of Commerce - BCom, Accounting and Business/Management
Spring Dale Senior School
Commerce
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.