Shital Sanap

WORK HISTORY

EDUCATION

ABOUT SHITAL SANAP

Experienced Training Manager | Expert in Sales Training, Product & Process Training, and Retail Development | Colour & Décor Specialist | Hands-on Sales Experience With over 16 years of experience in the architecture, planning, and retail industries, I bring a unique blend of training expertise and hands-on experience in sales. Having worked on the ground level for more than 4 years, I’ve gained invaluable insights into customer needs, sales processes, and the importance of providing top-notch service. I’ve also successfully handled escalated cases, turning challenging situations into opportunities for client retention and satisfaction. As a Sales Trainer, I specialize in creating and delivering effective training programs that focus on sales techniques, product knowledge, and process optimization. My role as a Colour & Décor Expert allows me to guide teams and customers in making informed design choices that enhance spaces and experiences. Armed with an MBA in HR from Welingkar Institute of Management, I am skilled in Employee Training, Management, and Customer Service, and am passionate about fostering environments where teams can thrive through continuous learning and development.