Shital Kavitkar
HTML| CSS | JAVASCRIPT | TS | REACT |ANGULAR | CORE JAVA| SQL|
- Role
- Senior Process Executive at Infosys
- Location
- Amravati, MH, IN
- LinkedIn followers
- 500 followers
About Shital Kavitkar
Detail-oriented and motivated professional having experience in Network Management, Order Management, and Technical Support, with hands-on experience in SAP-based service operations and order management workflows. Proficient in network decommissioning, router configuration, and traffic analysis, ensuring accurate execution of shutdown and change activities in compliance with defined SAP-driven operational and audit controls. Experienced in creating, processing, and monitoring service orders, incidents, and change requests in SAP, along with ServiceNow and Pega, supporting end-to-end lifecycle management and SLA adherence. Skilled in data validation, root cause analysis, and issue resolution using SAP reports and transaction-level tracking to minimize service disruption and improve operational efficiency. Strong collaborator with a detail-oriented approach, focused on delivering stable services, process optimization, and high customer satisfaction within SAP-enabled environments.
Experience
Senior Process Executive
Dec 2025 — Present · Pune, IN
Education
Vidya bharati mahavidyalay Amravati
BCA, Computer application
Sant Gadge Baba Amravati University, Amravati
Master of Computer Applications - MCA, Computer Science
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