Shishir Kumar Sahu
Assistant Front Office Manager at MAYFAIR Hotels & Resorts with expertise in Hospitality Management
- Role
- Assistant Front Office Manager at MAYFAIR Hotels & Resorts
- Location
- Naya Raipur, IN
- LinkedIn followers
- 500 followers
Experience
Assistant Front Office Manager
Aug 2023 — Present · Jharsuguda, IN
Assisted the Front Office department in ensuring top-notch guest service and satisfaction.• Coordinated smooth check-in and check-out for VVIPs and VIP groups, enhancing their stay experience.• Monitored guest feedback on social media platforms and implemented corrective actions for future improvements.
Education
Sambalpur University
Bachelor of Science (B.Sc.), Zoology/Animal Biology
2002 — 2005
Institute of Hotel Management (IHM)
Bachelor's degree, Hospitality Administration/Management
2008 — 2011
Sambalpur University
Master in Buisness Administration, Human Resource & Finance
2009 — 2011
Chandra Shekhar Behera Zilla School, Sambalpur
High School Certificate Examination , As per Board Of Secondary Education
1998 — 1999
Skills
- Property Management Systems
- Fine Dining
- Project Management
- Micros
- Teamwork
- Team Management
- Leadership
- Project Planning
- Powerpoint
- Microsoft Excel
- Event Management
- Rooms Division
- Public Speaking
- Resorts
- Food & Beverage
- Customer Service
- C
- Pre-Opening
- Hotel Management
- Hospitality Industry
- Revenue Analysis
- Restaurants
- Banquets
- Operations Management
- Catering
- Budgets
- Food
- Research
- Hotels
- Reservations
- Yield Management
- Tourism
- Front Office
- Management
- Business Development
- Microsoft Word
- Human Resources
- Java
- Microsoft Office
- Sales
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