Ali Elshishini
Senior Business Intelligence Analyst @Nqx
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WORK HISTORY
Senior Business Intelligence Analyst @Nqx
CA
Introduced Scrum and Agile development to the BI team• Animated the daily scrum stand ups• Monitored and Reviewed change requests coming from our client• Created user stories and assign them to developers• Performed QA and ensured data quality for new BI reports• Fixed and corrected various legacy reports • Designed new performance monitoring reports for Agents, Queues and Services • Created Ad Hoc report for Operation Managers and Site Leads and to track CR adherence • Designed the Work Force Management and Billing reports for our new client
EDUCATION
Arab Academy for Science, Technology and Maritime Transport
BA
IAE de Paris
MBA
SKILLS
ABOUT ALI ELSHISHINI
Seasoned Business Intelligence Analyst and IT Project Manager with over 11 years of experience across different industries namely Software and Pharmaceutical. Led the design and implementation of dozens of local and regional IT projects in one of the largest multinationals. Known for my analytical skills and ability to quickly identify solutions for key business problems. Outstanding communicator (fluent in French, English and Arabic), recognized for multitasking in challenging business environments, effectively leading multiple projects, and employing solid organizational and problem solving strengths. Achievements in Technology Development and Management include: • Led & supported the implementation of SDM (a sales data management application and BI solution) in 16 markets (52 Countries) across AfME, Asia and East Europe in Pfizer • Managed strong business relationships in multicultural environments, supporting sales teams across AfME in exploiting our BI solutions • Led the implementation and upgrade of regional BPM solutions to a mobile friendly platform • Developed attractive BI and Reporting solutions to support multiple functions across Pfizer Egypt, including Sales, Human Resources, Accounting and Finance
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