Shisher Wahie

Vice President - Global Service Provider Partnerships @Zendesk

San Jose, CA, US
MOBILE NUMBERS
+14•••••••90

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WORK HISTORY

Mar 2026 — Present

Vice President - Global Service Provider Partnerships @Zendesk

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San Francisco, CA, US

EDUCATION

N/A

University of Mumbai

B.E., Electronics and Telecommunications Engineering

N/A

University of California, Berkeley, Haas School of Business

MBA, Strategy and Marketing

N/A

The University of Texas at Arlington

M.S., Electrical Engineering

SKILLS

Business DevelopmentIpGsmManagementProduct ManagementGlobal OperationsProject ManagementSdlcSolution ArchitectureStrategyOperating ModelNfvProgram ManagementMobile StrategySystem ArchitectureMobile TechnologyUmtsMobile DevicesTelecommunicationsCloud StrategyPre-SalesMobile ApplicationsSaasVoipLocation Based ServicesEnterprise SoftwarePortfolio ManagementCompetitive AnalysisStart-UpsCloud ComputingNetworkingSoftware DevelopmentLteProduct MarketingWirelessRfVendor ManagementGo-to-Market StrategyAnalyticsBusiness Strategy

ABOUT SHISHER WAHIE

With over 23 years in enterprise technology, I specialize in driving solution-led growth through strategic partnerships. My career spans business development, product management, consulting, and global partner strategy — all with one goal: delivering measurable business impact at scale.Currently, I serve as Global Head of Industries Partner Acceleration and GTM at ServiceNow, where I lead a high-performing team responsible for driving partner-led revenue across Telecom, Technology, Banking, Healthcare, and Manufacturing Industries. Together, we:Tripled partner-sourced industry business in three yearsIncreased partner contribution from 8% to 20% of total revenueBuilt scalable industry solutions and GTM models with GSI and ISV partners that accelerate adoption, revenue, and customer successEarlier in my career, I held leadership roles at Accenture (Strategy Consulting), HP, and GE, where I guided clients and ecosystems through digital transformation, new product launches, and joint GTM programs. These experiences — across SaaS, enterprise technology, and consulting — shaped my 360° perspective on strategy, partnerships, and innovation.My expertise spans Industries business development, CRM, GenAI, and Workflow Automation, and I am passionate about applying these capabilities to build industry-first solutions that transform customer experience and operational efficiency.Above all, I believe in the power of ecosystems, collaboration, and leadership. By empowering teams and partners, I strive to drive digital transformation and sustainable growth. I welcome opportunities to connect with leaders, innovators, and partners shaping the future of enterprise technology.

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