Shirsh Priyam
Director - SAP Infrastructure Services at Novartis
- Role
- Director at Novartis
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Shirsh Priyam
A highly motivated and experienced Infrastructure Service Delivery and Operations Manager with over 17 years\' experience in the Information Technology industry, with significant technical, organizational, leadership and communication skills ideally suited to manage complex, high risk, IT Infrastructure across all platforms.Skilled in IT Infrastructure hosting and management, through project inception to implementation with excellent working knowledge of Service Management standards such as ITIL. Key abilities:• Meticulous planner with strong knowledge of project management tools.• Identifying, tracking, managing and resolving issues. • Identifying, managing and mitigating risk. • Managing 3rd Party suppliers and contract staff.• Quality and delivery focused. • Building and managing motivated management and technical teams. Effective communication and liaison skills at all levels of the organization.A Team Player and Manager, equally able to work on own initiative, demonstrating a real ‘can do’ attitude and a real delivery focus, ensuring projects and programs are delivered on time, on budget and on scope.Significant experience of working in large organizations within the Financial Services, Banking and pharmaceuticals sectors.Specialties: Key abilities:•Proactively disseminating information to all stakeholders. •Ensuring that the solution is of acceptable quality •Proactively managing scope•Successful conflict management•Sound technical grounding
Experience
Director
Sep 2022 — Present · Hyderabad, IN
Education
Visvesvaraya Technological University
Bachelor's degree
2004 — 2008
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
PGDBM
2017 — 2019
Don Bosco Academy
HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
1992 — 2000
Skills
- IT Service Management
- Change Management
- Integration
- Leadership Development
- Strategic Planning
- Service Delivery
- Problem Management
- Management
- Sql
- Asp.net
- Servers
- Itil
- Infrastructure
- Vendor Management
- Etl
- Requirements Analysis
- Incident Management
- Unix
- Itil V3 Foundations Certified
- Data Warehousing
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