Swee Ham
Supervisor @Oak Street Health, part of CVS Health
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WORK HISTORY
Supervisor @Oak Street Health, part of CVS Health
US
Manage daily clinic operations by delivering exceptional patient experience, ensuring SOP compliance, maintaining smooth, safe workflows, including adequate staffing at all times. • Collaborate with the Centre Medical Director to ensure all healthcare KPIs are achieve while driving clinic performance and profitability.
EDUCATION
Multimedia University
Bachelor of Digital Media, Digital Communication and Media/Multimedia
SKILLS
ABOUT SWEE HAM
Work Experience: · Proven leadership in driving e-commerce, omnichannel strategy and digital transformation initiatives · 15+ years of experience in digital, e-commerce, and technology across diverse industries, including healthcare, airlines, retail, luxury retail, and marketplaces · 8+ years in project management and digital product development, including UI/UX, web design, email marketing, and end-to-end project implementation. · Strong analytical and data-driven mindset, using insights to optimize performance and growth · Experienced in leading cross-functional teams and delivering operational & digital incentives.
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