Shirley Xu

About Shirley Xu

Experienced Operations Lead with a demonstrated history of working in the information technology and services industry. Skilled in Business Communications, Program Management and cultivating program culture, Technical Writing, Agile Methodologies and Enterprise Design Thinking. Strong program management professional with a MA focused in Interculture Business Communication from University of Central Lancashire.

Experience

1. Program Manager and Operations Lead - Ibm Consulting

   IBM

   Apr 2019 — Present

   Global operations management - Executing and managing cross organizational new initiatives- Global communications - Software Development Quality Program process defining and enablement- Business analytics and dashboard for reporting - Focal for defining and standardizing engineering process

Education

• University of Lancashire

  BA(Hons), English for International Business

  2001 — 2005

• American University

  Washington Semester Program, International Business and Trade

  2004 — 2004

• University of Lancashire

  MA, Interculture Business Communication

  2005 — 2006

Skills

• Dna Sequencing
• Superior Work Ethic
• Microsoft Office
• Cell Lines
• Agile Methodologies
• Technical Writing
• Elisa
• Management
• Aseptic Technique
• Telephone Skills
• Polymerase Chain Reaction (Pcr)
• Photoshop
• Data Entry
• Microsoft Word
• Bulk Mailing
• Sds-Page
• Microsoft Excel
• Powerpoint
• Highly Detail Oriented
• Friendly Demeanor
• Fluorescence Microscopy
• Flow Cytometry
• Works Well in a Team
• Documentation
• Column Chromatography
• Ir Spectroscopy
• Software Documentation
• Cell Culture
• Typing
• Nmr
• Requirements Analysis
• Analysis
• English
• Software Development
• Gel Electrophoresis
• Bilingual
• Protein Chemistry
• Cho
• Western Blotting
• Laboratory Skills