Shirley Williams

WORK HISTORY

EDUCATION

SKILLS

ABOUT SHIRLEY WILLIAMS

With over 25 years of experience as Trainer and eLearning Developer, Business Readiness Lead and Change Consultant in both client and supplier operations for several global transformation programmes. Bentley Motors, Jaguar LandRover, Unilever, Astra Zeneca, Diageo, SAB Miller, Shell, Urenco, Lloyds Bank, Kings College London, Department for Education, Environment Agency, Welsh Water and Electricity North West. Provided consultancy/training directly for NetDimensions and CSC in addition to ten years pre-sales with Unisys engaging large audiences and key stakeholders, able to share best practice gathered from many years of tangible experience.New technology excites me, as does working with innovative people-centric systems. My forte is learning new software, testing capabilities and limits, interpreting business needs and translating these into efficient business processes or clear and engaging training and eLearning. Intrinsic to my training nature, I learn new skills constantly and easily transition into varied environments. Conducting Business Readiness activities to drive user adoption, I derive huge job satisfaction from implementing change, improving the end user experience, empathising with those less tech-savvy to ensure nobody gets left behind which ultimately equates to increased employee satisfaction and productivity whilst mitigating the risk of any negative push back. I collaborate with development teams to instigate improvements or solutions to business and technical problems, based on my practical experience and in-flight ability to assess the effectiveness of the solutions being deployed. Strong interpersonal skills with effective communication at all levels. Extremely self-motivated, but also a ‘team player’ with an ethos of service and absolute professionalism. Proactive, flexible and adaptable to business requirements means that my customers are confident that I will always get the job done and never miss a deadline.