Shirley Vega

About Shirley Vega

I am an operations-driven leader with more than two decades of experience directing…

Experience

1. Outside Adjuster Consultant Ii

   Allstate

   Feb 2025 — Present · Austin, TX, US

   As a Large Loss Property Field Consultant, I manage complex, high-value property claims, providing on-site expertise and technical guidance to ensure fair, accurate, and timely claim resolution. I work directly with policyholders, contractors, and internal teams to assess structural damage—often resulting from fire, water, or catastrophic events—and develop comprehensive repair scopes.My role involves:Conducting detailed field inspections and estimating property damage using Xactimate and industry best practicesCoordinating mitigation efforts and reconstruction strategies for losses exceeding clear communication and support to customers during challenging situationsCollaborating with engineers, vendors, and legal teams as needed to resolve coverage and claim issuesEnsuring compliance with Allstate’s standards and state regulationsI take pride in combining empathy, technical knowledge, and problem-solving skills to help restore peace of mind for policyholders facing significant losses.

Education

• Austin Community College

  Accounting and Finance

  2005 — 2007

Skills

• Real Estate Development
• Real Estate Transactions
• Budgets
• Lease Administration
• Property Management
• Property
• Rentals
• Business Development
• Residential Homes
• Management
• Team Building
• Contract Negotiation
• Association Management
• Budgeting
• Single Family Homes
• Customer Service
• New Business Development
• Real Estate
• Investment Properties
• Yardi
• Strategic Planning
• Condos
• Construction
• Apartments
• Negotiation
• Sales
• Leases
• Commercial Real Estate