Shirley S.

About Shirley S.

CORE COMPETENCIESData Visualization Data Storytelling Data Analysis Data Insights Project Management Legal ResearchKPI’s & Corporate Metrics Regression Analysis Decision Trees Prioritization Management Strategic Problem Solving Process Mining Process Improvement Time Management Cross-Functional ProactivenessTECHNICAL SKILLSTableau Power BI SQL Databases Sales Force CRM (Customer Relationship Management Systems)Microsoft Office Suite (Word, Excel, PowerPoint, Excel, Project) Google Office Suite (Google Drive, Google Sheets) Google Analytics Rapid Miner Lexis/Nexis Lexis Advance West Law Accurint QuickBooks Legal Tracker Blue Print BuildPro HP Autonomy (iManage Desksite) MS Visio Lucid Chart IBM Process Integration Modeler

Experience

1. Paralegal Legal Ops

   Lennar

   Apr 2024 — Present · Miami, FL, US

   Manage end‑to‑end legal matter administration using Legal Tracker, including review of open and closed matters, completion of audit‑triggering fields, invoice audit resolution, and invoice review for attorney approval.Close legal matters by verifying required documentation (settlement agreements, court orders, proof of payment) and coordinating post‑closure activities across systems.Close litigation flags in Salesforce and release litigation holds in Exterro upon matter resolution to ensure compliance with preservation and retention obligations.Administer litigation holds in Exterro, including drafting, issuing, tracking, and releasing holds; managing custodians and data sources; monitoring acknowledgments; and maintaining defensible documentation.Partner with IT, HR, and Records Management to implement litigation hold preservation across enterprise systems and support audits, internal investigations, and discovery readiness.Support legal operations systems and technology, including Legal Tracker and Salesforce integrations, troubleshooting data and system issues, and ensuring data consistency across platforms.Contribute to process improvement, workflow optimization, automation, and reporting initiatives to enhance legal department efficiency, transparency, and scalability.Prepare and run reports for internal stakeholders and outside counsel, including quarter‑end Case Resolution, Cash‑In, and Legal Pre‑Ops reports.Support corporate entity management and governance using Diligent, maintaining accurate entity records and governance data.Prepare corporate documents, including resolutions, consents, certificates, and assist with entity formations, dissolutions, and amendments.Ensure corporate records, minute books, and entity documentation remain current, compliant, and audit‑ready.

Education

• University of Miami

  Paralegal Studies Certificate

  2007 — 2007

• Universidad del Valle de Guatemala

  Bachelor of Arts - BA, Applied Ecology - Sustainable Tourism

• Florida International University

  Master of Science - MS, Information Systems Data Analytics

  2020 — 2021

• Florida International University - College of Business

  Master of Business Administration - MBA, Business Analytics

  2019 — 2020