Shirley Dunn
Qa Director Corporate Compliance Officer @Eden Ii Programs Serving People With Autism
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WORK HISTORY
Qa Director Corporate Compliance Officer @Eden Ii Programs Serving People With Autism
Staten Island, NY, US
I have multiple areas of responsibility in my QA/compliance position:* Risk management* Investigation & review of incidents and compliance issues* Occurrence trend analysis* Oversight & correction of safety and security issues* Continuous quality improvement* Training of staff at all levels* Creation and administration of stakeholder satisfaction surveys* Development of agency policies and procedures* Emergency planning & management* I lead and/or chair many committees and ad-hoc teams, including the Incident Review Committee, the Risk Management Committee, the Vehicle Safety Committee, and the Emergency Management Team.
EDUCATION
Norwich University
Masters in Public Administration
Heriot-Watt University, Edinburgh
Bachelors of Art (With Honors) & Post Graduate Diploma
SKILLS
ABOUT SHIRLEY DUNN
Experienced Quality Assurance & Compliance Director with a demonstrated history of working in the non-profit field. Skilled in risk management, incident management, investigations, emergency management, training & staff development, continuous quality improvement, trend analysis, survey development, and policy development/writing. Graduated from Norwich University with a Masters in Public Administration, with a focus on risk management.
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