Shirley Coghill
Manager Marsha Mrdw Support Desk @Marriott International
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WORK HISTORY
Manager Marsha Mrdw Support Desk @Marriott International
Bethesda, MD
Fully accountable for planning and directing the day-to-day activities of the MARSHA helpdesk, which comprises domestic and international support teams that facilitate procedures related to revenue management, pricing analysis, and selling strategies. Supervises 14 direct reports who are responsible for providing strategic guidance and multi-level technical support.
SKILLS
ABOUT SHIRLEY COGHILL
Forward-thinking hotel industry manager who has been actively involved in numerous changes in technology innovation, national/global expansions, and business transformations. Offering in-depth knowledge of MARSHA systems and interfaces. Resourceful manager who works well with limited staff resources and is fully committed to building talented support teams, creating effective methods for meeting corporate objectives, and providing topnotch MARSHA support. Trusted and respected leader who motivates associates, peers, and staff by soliciting their input and involving them in strategy formulations, which results in their full support of initiatives and willingness to exceed corporate goals. Reputation for managing crisis situations proactively; mobilizing disaster recovery teams quickly; and facilitating the process of closing out hotels and restoring properties to normal operations promptly
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