Shirish Choubey
Genai Solutions Lead @Salesforce
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WORK HISTORY
Genai Solutions Lead @Salesforce
Hyderabad, IN
Architected and Deployed Agentic Workflows: Designed and implemented autonomous agents using Mastra AI and Agentforce to automate complex, multi-step incident response and system troubleshooting.Drastic MTTR Reduction: Leveraged Agentforce and Mastra AI to build self-healing infrastructure agents, resulting in a 60-70% reduction in Mean Time to Resolve (MTTR) across critical production environments.Engineered LLMOps Pipelines: Built robust LLMOps frameworks to manage the lifecycle of GenAI agents, including automated prompt versioning, evaluation benchmarks, and hallucination guardrails.Multi-Agent Orchestration: Lead the integration of multi-agent systems that utilize RAG (Retrieval-Augmented Generation) to provide agents with real-time access to internal observability data and documentation.Operational Excellence & Governance: Established ethical AI practices and security guardrails for agentic tools, ensuring compliance while maintaining system performance and reliability.Cross-Functional Leadership: Collaborated with Product and Engineering teams to transition legacy manual SRE processes into AI-native autonomous operations, mentoring teams on the pivot from DevOps to AI Engineering.
EDUCATION
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering (BEng), Computer Science
Delhi Public School, Vijaipur
Senior Higher Secondary, Computer Science
SKILLS
ABOUT SHIRISH CHOUBEY
I bridge the gap between deep infrastructure reliability and the next frontier of Agentic AI. With 16 years of experience in DevOps and SRE, I specialize in transforming complex cloud environments into high-performing, autonomous systems.My current focus is the development of Autonomous AI Agents designed specifically for SRE workflows. By architecting agentic solutions that handle complex incident diagnosis and remediation, I have successfully reduced Time to Resolve (MTTR) by 60-70%. I move the needle from \"AI as a chat interface\" to \"AI as a reliable operator.\"I approach Generative AI with a production-first mindset, ensuring that LLM-based agents are not just innovative, but scalable, cost-optimized, and resilient.Core Expertise:Agentic AI Solutions: Architecting autonomous workflows using Agentforce, Mastra AI, and Resolve AI for automated incident response.SRE Leadership: Scaling EKS/Kubernetes environments and mentoring high-performing engineering teams.Infrastructure as Code: Advanced automation using Terraform and optimized CI/CD pipelines.Operational Excellence: Drastic MTTR reduction and cost optimization through AI-driven innovation.I am passionate about building the next generation of \"Self-Healing Infrastructure.\" Let’s connect to discuss the future of reliable, agentic systems.
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