Shirin Butler
Principal Customer Success Manager at Adobe
- Role
- Principal Customer Success Manager at Adobe
- Location
- Great Falls, VA, US
- LinkedIn followers
- 500 followers
About Shirin Butler
Client-focused professional - Establishes, expands, and maintains customer relationships with focus on quality.• Skilled program and project manager - 20 years of experience effectively managing technical and business management projects against customer expectations, schedule, budget, and methodology standards.• Process improvement specialist – Over 20 years of progressive experience relative to operational and strategic business reengineering and alignment, comprehensive solution development, and benchmark evaluation of client program success. • Proficient system integrator – Clearly understands and captures functional requirements and translates into technical system solutions, collaborating with stakeholders and developers. • Productive team leader – Quickly comprehends and conveys complex process information efficiently and effectively. • Empowering leader - Recognizes and encourages individual and team effort, provides effective feedback and mentoring to team members.
Experience
Principal Customer Success Manager
Feb 2022 — Present · Tysons Corner, VA, US
Education
George Mason University
BA, International Relations
1993 — 1997
Skills
- Saas
- Software Project Management
- Crm
- Consulting
- Product Development
- Analysis
- Program Management
- Resource Management
- Integration
- Project Portfolio Management
- Team Management
- Business Analysis
- Vendor Management
- Cross-Functional Team Leadership
- Management
- Requirements Analysis
- Cloud Computing
- Government
- Agile Project Management
- Product Management
- Human Resources
- Management Consulting
- IT Strategy
- Requirements Gathering
- Proposal Writing
- Business Process
- Customer Satisfaction
- Business Process Re-Engineering
- Change Management
- Customer Relations
- Erp
- Enterprise Software
- Enterprise Architecture
- Governance
- Business Process Improvement
- Business Transformation
- Professional Services
- Software as a Service (Saas)
- Business Development
- Customer Experience
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.