Shirin Thapar

Principal Consultant - Solution Architect (Infrastructure Management & Delivery)

Role: Principal Consultant at Infosys
Location: North Delhi, DL, IN
LinkedIn followers: 500 followers

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About Shirin Thapar

With over 17 years of experience, I am a highly skilled ITIL Expert, Lakeside Systrack…

Experience

Principal Consultant
Infosys
Sep 2024 — Present · Noida, IN
Solution Architect in Tools Management, AWS associate, ITIL Expert professional with valuable experience of 17+ years.(Systrack and Bomgar), Incident Management, Service Management, People management, ProcessImprovement, Automation, and Infrastructure Services. Excellent Communication and Client handling skills.

Skills

Software Project Management
Crm
Itil
IT Service Management
Itil Expert, Pmp
IT Operations
Sql
Team Management
Software Development Life Cycle (Sdlc)
Business Process
Project Management
System Administration
Project Delivery
Sdlc
Requirements Analysis
Noc
Process Improvement
Requirements Gathering
Management
Troubleshooting
Service Delivery
Incident Management
Business Analysis
Goc
Analysis

Contact information

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Work email
•••••@infosys.com
Personal email
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Current company

Infosys

IT Services and IT Consulting · 10K employees · Founded 1981 · Infosys Limited, Bangalore, Karnataka, 560100, IN

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

infosys.com

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