Shirin Khosravian
Senior Director | Institutional Transformation & Experience Strategy | Higher Education Modernization | Student Lifecycle & Operating Model Design
- Role
- Adjunct Professor of Business at Purdue Global
- Location
- Columbia, MD, US
- LinkedIn followers
- 500 followers
About Shirin Khosravian
I lead institutional transformation.I help universities and complex organizations identify where student and operational experiences are breaking down, diagnose the gaps across process, technology, and teams, and build practical roadmaps to fix them.Most of my work begins with experience gap analysis. I map the current state, surface friction points, align leadership on a future-state model, and translate that into implementation across marketing, enrollment, academics, and IT.I am a strategist who works through operations and technology to make institutional strategy real.With nearly 20 years of experience and a Doctor of Business Administration, I have led enterprise CRM modernization, lifecycle redesign, and operating model transformation initiatives that improve enrollment, persistence, and institutional performance.I welcome conversations around institutional strategy, lifecycle transformation, and di
Experience
Adjunct Professor of Business
Mar 2023 — Present
Teach business and marketing courses to graduate and undergraduate students in the School of Management. Courses include Management & Strategy, Global Value Chain Management, and Business Communications.
Education
Walden University
Doctor of Business Administration, Marketing
Trailhead by Salesforce
Ranger Rank
Southern New Hampshire University
Master of Arts (M.A.), Communication New Media & Marketing
2015 — 2017
Skills
- Relationship Building
- Process Improvement
- Team Building
- Management
- Performance Management
- Business Development
- Employee Management
- Employee Engagement
- Higher Education
- Analysis
- Global Business Development
- Operations Management
- Change Management
- Marketing
- Sales
- Social Justice
- Leadership
- Creative Writing
- Training
- Organizational Development
- Strategic Planning
- Customer Service
- Team Motivation
- Data Analysis
- Social Media Communications
- Staff Development
- Coaching
- Communication
- Project Management
- Team Leadership
- Leadership Development
- Writing
- Business Process Improvement
- Cross-Functional Team Leadership
- Program Management
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