Shiraz Khan
Operations Team Lead, Canadian Outbound Support Team @Mb Enterprises
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WORK HISTORY
Operations Team Lead, Canadian Outbound Support Team @Mb Enterprises
Scarborough, CA
Sr. Officer OperationsSupervising four major departments in the following areas:1. Approval and Execution of new business deals received through our Sales and Tele- Marketing Departments (Canada and Pakistan).2. Scrutiny of NSF (Bad debts) reasons and advising subsequent actions to the Payment Recovery Department.3. Monitoring and Maintaining: A. POS terminal inventories of new, returned, swapped, damaged or obsolete machines. B. Schedules for deployment and shipping of new POS machines to clients.4. Handling client calls for Tech support and POS related issues.
EDUCATION
Preston Institute of Management, Science and Technology
Master of Business Administration (M.B.A.)
Centennial College
Executive Program (Business Management)
Sindhi Muslim Arts and Commerce College
Bachelor of Commerce (B.Com.)
Stanford University
CERTIFICATE
ABOUT SHIRAZ KHAN
An innovative and energetic business-oriented professional with a proven track record of consistent profit growth in extremely competitive and challenging markets; Experienced individual committed to enhancing the customer service experience with creative solutions; Skilled at achieving targets and maximizing opportunities to drive efficient timelines and increase the company’s bottom line. Interested in, and always looking for updates and advice on Supply Chain Management. Specialties include- Data Analysis - Inventory Control & Management - Product and Merchandise Distribution - Employee Training and Coordination - Service Deliveries - Import / Export - Supply Chain Process - Policies and Procedures - Health and Safety - Strategic and Leadership Planning - Order Processing and Delivery - Customer and Courier Relations - Demand Chain Management - Cost Reduction and Analysis
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