Shiraz Hoda

About Shiraz Hoda

Salesforce Architect with 10+ years building enterprise solutions across Sales Cloud…

Experience

1. Specialist Senior

   Deloitte

   Jul 2022 — Present · Pune, IN

   Project 1: Led design and implementation of Salesforce Sales/Community Cloud solutions for automotive dealerships, significantly enhanced efficiency with 40% decrease in process turnaround time & 60% boost in customer satisfaction. Spearheaded implementation of one of a kind custom built \"Auction sales platform\" on experience cloud for car dealers for US based automotive client which resulted in significant cost cutting and 50% increase overall revenue\" and this project was also showcased in Dreamforce 2022. Converted Apex extensive LWC components to Flex card and omniscripts in Omni studio. Consistently managed high-impact projects, achieved an impressive 95% on-time delivery rate while maintaining costs 10% under budget. Mentored a team of four Junior Developers, focusing on improving code quality by 40% and effectively reduced bug-related issues by 60%. Responsibly conducted thorough unit testing, debugging, and optimization of software solutions, ensuring adherence to best coding practices and standards for enhanced performance.Project 2: Led a team of 3 developers in executing a B2B commerce project for a US-based client, focused on creating a B2B storefront. Spearheaded the development of a B2B storefront tailored for selling electronics and Apple products, leveraging the Lightning Web Runtime (LWR) platform. Implemented & integrated the Avalara system for accurate & efficient tax calculation within the e-commerce platform. Collaborated with the US-based client to understand their specific requirements and ensure the storefront aligned with their business needs and goals. Played a key role in the technical development and solutioning aspects of the project, ensuring the e-commerce platform\'s functionality met the project\'s objectives. Managed the project\'s timeline, resource allocation, and delivery, ensuring that development milestones were met in a timely and efficient manner.

Education

• Uttarakhand Technical University

  Bachelor of Technology - BTech, Electrical and Electronics Engineering

  2010 — 2014

• DAV public school

  Senior School Certificate

  1993 — 2009

Skills

• Scripting
• Selenium Webdriver
• Business Analytics
• Public Speaking
• Test Automation
• Event Management
• Strategic Planning
• Mobile Testing
• Microsoft Word
• Team Leadership
• Business Planning
• Sql
• Manual Testing
• Hp Qtp
• Microsoft Office