Shipra Sharma
Senior Program Manager - Ecom Express, Ex-Flipkart || Ex-Paytm || Ex-Amazon || Ex-Bharti-Walmart
- Role
- Senior Program Manager at Ecom Express Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shipra Sharma
I am an MBA graduate from HIMCS, Sharda Group of Institutions, with nearly 14 years of experience in retail and e-commerce, specializing in logistics and community operations, including product and operations management. Currently, I work with Ecom Express on the Managing Partner Program (Outsourced Model), overseeing logistics operations, partner billing processes, and resolving billing-related queries. I also focus on reducing CPS (Cost per Shipment) and managing customer service escalations within this model.
Experience
Senior Program Manager
Jan 2023 — Present · Rajasthan, IN
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