Shipra Purohit
Staff AI UX Researcher | Agentic AI experiences @ ServiceNow
- Role
- Staff Ux Researcher at ServiceNow
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shipra Purohit
I’m a UX researcher with a focus on AI/ML and a background in service design, currently at ServiceNow. Over the past 3+ years, I’ve worked on making complex enterprise tools more intuitive and human-centered—especially as AI becomes more deeply integrated into everyday workflows.My work often sits at the intersection of emerging tech and real-world use. Whether it’s through foundational research, evaluative studies, or participatory design, I’m passionate about bringing the human perspective into AI development. Lately, I’ve been exploring human-in-the-loop systems and how we can build user trust in agentic AI.At the heart of it all, I care about designing technology that feels thoughtful, transparent, and genuinely helpful.
Experience
Staff Ux Researcher
Feb 2026 — Present
Education
Srishti Manipal Institute of Art, Design and Technology
Master's degree, Design Led Innovation
2017 — 2019
Mody University of Technology & Science
Bachelor of Technology - BTech, Computer Science
2011 — 2015
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