Shiny Sharma Regmi
Franchise Owner @Paramount Fine Foods
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WORK HISTORY
Franchise Owner @Paramount Fine Foods
Niagara Falls, ON, CA
Effectively recruiting and managing employees- Handling customer complaints- Generating financial reports- Ensure and implement health and safety regulations- Manage inventory - Make P&L- Handle Restaurant Social Media and Marketing- Handle several volume Lunch and Dinner meals operations- Develop and maintain positive relations with regularclients and Guests for securing and retaining the business- Maintain advantageous relations with team members toreach common goals, On the other hand, listen andresponded appropriately to the concerns of employees
EDUCATION
Institute of Hotel Managment, Dehradun
Bachelor of Business Administration - BBA, FRONT OFFICE, FOOD & BEVERAGE, FOOD PRODUCTION, HOUSEKEEPING, REVENUE MANAGMENT.
Sanik Public Sen. Sec School shahpur
Intermediate, BUSINESS STUDIES, ACCOUNTS, ECONOMICS, INFORMATION PRACTICS
ABOUT SHINY SHARMA REGMI
I have a passion for public relations and a strong drive to ensure that my team and I create personal connections and memorable experiences for all our guests. With a background in restaurants, room divisions, front desks, and customer care areas, I have had the opportunity to work with people of all cultures and backgrounds over the past several years. This has furthered my ability to develop into a dynamic, career- and educationally-oriented person. I am passionate about diversity and believe that one should never stop leading and learning. My professional experiences have been fast and varied, including leading and mentoring teams in customer service. Specialties • Leadership & team building • Proactive customer service • Hotel & guest relationship building • Problem solving & conflict resolution • Rooms operation & general hotel management
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