Shingo Suzuki
Operations and Product Advisor
- Role
- Vice President of Product for North America at Bmi Leisure
- Location
- Corona, CA, US
- LinkedIn followers
- 500 followers
About Shingo Suzuki
I am a Operations and Product Advisor with over 20+ years of experience in Customer Success, Account Management, Customer Support, I.T. support, Helpdesk, and Call Center Administration within the SaaS industry. My passion lies in delivering top-notch customer service while leveraging my technical expertise to ensure optimal performance and user experience. I excel in guiding customers through their entire journey, from onboarding to retention, by thoroughly understanding their needs and aligning them with tailored solutions. Additionally, I proactively identify opportunities to offer new products and services that add value and drive customer growth, ensuring they maximize the benefits of every interaction.
Experience
Vice President of Product for North America
Apr 2025 — Present · CA, US
Skills
- Project Planning
- Strategic Planning
- Product Development
- Management
- Team Building
- Business Development
- Network Engineering
- Leadership
- Network Design
- Computer Repair
- Customer Service
- Active Directory
- Windows Server
- Social Media
- Sql
- T-Sql
- Networking
- Social Media Marketing
- Microsoft Excel
- Sharepoint
- Technical Support
- Marketing Strategy
- International Travel
- Computer Hardware
- Negotiation
- Online Marketing
- Racing
- Event Planning
- Microsoft Office
- Sales
- Online Advertising
- Windows
- Marketing
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