Shimon Blanchard
Field Service Manager @Sleep Number Corporation
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WORK HISTORY
Field Service Manager @Sleep Number Corporation
Carol Stream, IL
The Field Services Supervisor is critical to the Field Services organization as this front-line leader and acts as an independent decision maker to advance operational excellence, customer experience, and employee engagement within a defined market(s). The Field Services Supervisor models the behavior expected of all technicians while installing the Sleep Number product and providing an exceptional customer experience. The Field Services Supervisor is accountable for the education and training for new hires and all employees in the defined market. The Field Services Supervisor acts as a conduit with Field Services leadership regarding market operations and Technician performance. This position manages the tactical activities of a home delivery market to achieve the company’s safety, financial, service level and quality goals to ensure execution to specified delivery standards.
EDUCATION
Alcorn State University
Industrial Technology/Technician
ABOUT SHIMON BLANCHARD
I am an Operations and Transportation leader with 10+ years of experience in the distribution industry. I am an exceptional communicator, motivator, and team-builder who leads by example. I am recognized for managing and training staff members, communicating the importance of employee\'s role towards the operational goals. Skilled at implementing safety regulations and audit programs in compliant with OSHA and D.O.T. regulations. I have the proven ability to coordinate the effort of others to meet and exceed organizational goals.
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