Shilpy Manzar

About Shilpy Manzar

Currently, I am working as an Assistant Acquisition Manager at Ujjivan Small Finance Bank, where I am responsible for customer acquisition, relationship management, and supporting branch-level banking activities. My role involves coordinating with internal teams, ensuring smooth onboarding processes, maintaining portfolio quality, and contributing to overall business growth while adhering to banking policies and compliance standards.Earlier, at HDFC Bank, I served as a Retail Agri Rural Portfolio Officer since January 2024, contributing to the bank’s rural outreach by managing customer portfolios, strengthening customer relationships, and supporting sustainable banking solutions in rural markets. With a Bachelor of Business Administration, I bring a solid understanding of business fundamentals along with hands-on banking exposure. My additional skills in WordPress and advertising have supported digital communication and outreach initiatives.My professional journey also includes experience as the Recruitment Team Lead at Amritalya Job Training Centre and as a Senior Counselor at Testbook, roles that enhanced my abilities in stakeholder coordination, customer interaction, and process-driven engagement. Certifications in Graphic Design from Great Learning and Digital Marketing from Google further enable me to contribute creatively and strategically to customer communication and business initiatives.

Experience

1. Assistant Acquisition Manager (Am-)

   Ujjivan Small Finance Bank

   Jan 2026 — Present · Ranchi, IN

   As an Assistant Acquisition Manager at Ujjivan Small Finance Bank, I support business growth by managing customer onboarding processes and ensuring smooth acquisition operations in line with organizational policies.

Education

• Vidya Vihar Institute of Technology, Purnea

  Bachelor of Business Administration - BBA, Business Administration and Management, General

  2020 — 2023