Shilpi Dogra

Operations Team Lead @Aritzia

Vaughan, ON, CA

Direct and oversee daily operations, ensuring alignment with organizational objectives and operational efficiency.Trained and developed 100+ associates, ensuring achievement of throughput goals and key performance indicators (KPIs).Manage and optimize shipping and logistics processes to reduce costs and improve service delivery.Supervise, mentor, and develop team members, fostering a high-performance culture and professional growth.Collaborate with cross-functional departments to implement process enhancements and drive operational excellence.Analyze key performance indicators (KPIs) to evaluate team performance and implement data-driven improvements.