Shilpa Zarapkar
Global Delivery Head @ Tech Mahindra | PMP, Telecommunications, Enterprise business
- Role
- Global Delivery Head at Tech Mahindra
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shilpa Zarapkar
With over 29 years of experience in the IT industry, I am a seasoned Global Delivery Head at Tech Mahindra, a leading provider of digital transformation and business reengineering solutions. I manage a unit of 750+ associates, overseeing the delivery of high-quality services and solutions to clients across various domains, such as telecom, BFSI, manufacturing, retail, Payment industry and hospitality.My core competencies include Account growth, telecommunications, program management, account management, and client relationship management. I have a strong technical background, a postgraduate degree in statistics, and a PMP certification that enable me to understand and deliver complex and diverse projects. I am passionate about delivering excellence, innovation, and value to our clients, and I have successfully led and executed multiple projects across different geographies and cultures. My forte is into establishing green field accounts as well as reviving accounts from negative margin situations.
Experience
Global Delivery Head
May 1998 — Present · Mumbai, IN
Managing a unit of 750+ associates
Education
Gokhale Education Society, Borivali
S.S.C., School Education
1978 — 1986
Ruparel College, Mumbai
B. Sc. (Statistics), Statistics
1986 — 1991
University of Mumbai
M. Sc., Statistics
1991 — 1993
University of Mumbai
Master's degree, Statistics
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