Shilpan Guria
Supply Chain & Operations Leader | Logistics Management | Process Optimization | E-commerce Fulfillment | Warehouse & Inventory Management | Business Process Lead @ Tata Consultancy Services
- Role
- Business Process Lead Scm at Tata Consultancy Services
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Shilpan Guria
I am a supply chain and operations professional with proven expertise in logistics management, e-commerce fulfillment, and process optimization. With hands-on leadership across diverse business environments, I specialize in streamlining operations, improving efficiency, and driving measurable results that support both business growth and customer satisfaction.Currently, I serve as a Business Process Lead at Tata Consultancy Services, where I focus on optimizing overall inbound and outbound documentation processes for Tata Steel India. My role spans process design, SOP development, SLA & KPI creation, and stakeholder management—helping enhance operational transparency and efficiency on a large scale.Over the years, I have consistently delivered impactful outcomes by implementing Lean Six Sigma methodologies, spearheading warehouse expansions, and leading cross-functional teams to success. Recognized for initiatives that improved service levels, reduced turnaround times, and achieved significant cost savings, I continue to build on a track record of operational excellence and innovation.My Key Skills & Achievements:Supply Chain Operations: Throughout logistics and e-commerce fulfillment management, ensuring speed, accuracy, and cost optimization.Process Optimization: Implementation of Lean Six Sigma practices, process mapping, and risk mitigation strategies to enhance efficiency.Warehouse Management: Oversight of multi-lakh sq. ft. warehouse expansions, inventory optimization, and nomenclature systems.KPI & SLA Development: Designing metrics and frameworks to monitor performance and improve service delivery standards.Vendor & Stakeholder Management: Strong collaboration with cross-functional teams and external partners to align goals and resolve escalations.Cost Optimization: Implementation of strategic solutions that mitigated losses and delivered recurring operational savings.I am zealous about building resilient supply chain systems that balance agility and sustainability. Always open to meaningful opportunities, I look forward to connecting with peers, industry leaders, and organizations driven to create lasting impact in logistics and operations.
Experience
Business Process Lead Scm
Jun 2025 — Present · Kolkata, IN
As Business Process Lead at Tata Consultancy Services (TCS), I drive end-to-end optimization of inbound and outbound documentation processes, ensuring seamless logistics operations for Tata Steel India. Focused on enhancing efficiency and compliance through strategic process design and stakeholder collaboration.Designed and implemented inbound/outbound logistics documentation frameworks to streamline workflows and reduce process gaps.Built comprehensive SOPs that standardized operations, improving compliance and consistency across functions.Developed SLA and KPI frameworks that strengthened performance visibility and accountability.Negotiated with vendors and managed stakeholders to align on timelines, deliverables, and quality standards.
Education
West Bengal University of Technology, Kolkata
Bachelor of Technology - BTech, Automobile/Automotive Mechanics Technology/Technician
2013 — 2017
Indian Institute of Social Welfare and Business Management
Master of Business Administration - MBA, Transportation and Logistics Management
2018 — 2020
MCKV Institute of Engineering
Bachelor of Technology - BTech, Automobile/Automotive Mechanics Technology/Technician
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