Shilpa R.
Business Development Representative @Betterment
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WORK HISTORY
Business Development Representative @Betterment
New York, NY, US
EDUCATION
Birla Institute of Technology and Science, Pilani - Goa Campus
Bachelor of Engineering - BE
ABOUT SHILPA R.
I started my career as a software developer on a trading floor, gathering requirements, building tools, onboarding users, and providing ongoing support. Over time, I discovered that what I enjoyed most was connecting with people and ensuring they got real value from the tools I built. That realization led me to Customer Success in the tech space. I love bridging technology and people, translating complex systems into clear solutions, building trust with clients, and helping them achieve their goals.I thrive in fast-moving, technical environments where challenges are solved collaboratively, and I enjoy turning obstacles into “aha!” moments that make technology feel seamless and empowering.
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