Shilpa Gulati
Director @Walmart
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WORK HISTORY
Director @Walmart
EDUCATION
KK wagh College of Engg
Bachelor of Engineering (B.E.), Computer Science
SKILLS
ABOUT SHILPA GULATI
Data-driven, result-oriented leader with progressive growth from engineering to leadership in the Digital, Data, E-Commerce, and SaaS space. Proven ability to launch multi-billion dollar products in B2C and B2B space. Passionate about KPIs and OKRs. Innovating & scaling leading CPaaS provider, Twilio\'s Communication offerings (Messaging, Voice/Video, Email) through a series of feature launches - Omni Channel orchestration, ML models to protect against telecom frauds and messaging spams, insights & intelligence on the customer journey, SaaS pricing and package bundling, scaling advanced messaging WA channel, self-serve customers through seamless onboarding.Delivering multiple omnichannel (eComm, stores) initiatives for Walmart International. Building Digital experiences, product platforms to serve Walmart customers – Post-purchase journey – Order fulfillment, last-mile delivery, shipping, and order tracking. Unifying WM platforms to integrate with MFC (automated fulfillment center) for faster delivery.Data Transformation @Stubhub (World\'s leading secondary ticketing Marketplace)- Multi-year transformation journey to unify various data sources into GCP fueling data as a lever to PLG motion - data-powered marketing spends to optimize paid / organic searches and Social Media use cases, product analytics backed quarterly planning to increase profitability, ML models for pricing and seating recommendations.Speciality- Strategy, vision and roadmap definition & execution of digital products & platforms- KPI & OKR champion- Building & team management (hiring, conflict / ambiguous resolution, mentoring)- Strong relationship builder, ambiguity resolver, glue between various job functions (product, engineering, UX, GTM, PMM)- Cross-functional team alignments.
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