Shilpa Agarwal

Quality Manager at SAP Labs Private limited |SAP Business Process Automation | SAP Robotic Process Automation Tester| ISO 27001:2022 Certified Lead Auditor | SAP hyperspace Dev-Ops Enthusiast

Role
Quality Manager at SAP Labs Private Limited at SAP
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Shilpa Agarwal

17+ year of Experience and detail-oriented QA professional with a versatile skill set…

Experience

  1. Quality Manager at SAP Labs Private Limited

    SAP

    Jan 2018 — Present · Gurugram, IN

    Worked on Multiple Products and Projects in SAPOffice of State Revenue, Queensland Multi-Bank Connectivity (Finance area) using multiple routes like SWIFT,EBICS & SFTP.Agriculture Commodities,Healthcare etc.1. Collaborate with Product, Engineering, UI/UX and compliance leads to achieve compliance with corporate requirements and product standards2. Monitor and actively participate in the continuous improvement activities to the SAP Global Quality Policy (Quality Management System), Policies & Standards3. Running the Static Scans using Business Process Automation and providing the automated Email summary to Stakeholders (BPA,RPA)4. Promote best practices and innovative approaches around quality within successful deployments.5. Represent in audits & respond on related audit questions. Prepare audits & follow up on potential findings.6. Handling 3rd party and open-source licensing, Security ISO/SOC standards and export control Classification for the product 7. Proactively mitigates critical situations and manage de-escalations to safeguard customer success and drive de-escalations. Experience with agile and continuous development and DevOps approaches9. Outstanding communication and presentation skills including interactions with leaders.10. Ability to closely collaborate with c-level stakeholders across organisations

Education

  • University of Rajasthan, Jaipur

    Bachelor of Engineering - BE

    2004 — 2008

  • Kendriya Vidyalaya

    High School

    2004

Skills

  • Sql
  • Sanity Testing
  • User Acceptance Testing
  • Database Testing
  • System Testing
  • Virtualization
  • Black Box Testing
  • Selenium
  • Css
  • Google Analytics
  • Functional Testing
  • Winscp
  • Db2
  • Ga Tracking
  • Cross-Browser Compatibility
  • Unix
  • Oracle
  • Requirements Analysis
  • Hp Quality Center
  • Agile
  • Pl/Sql
  • Mobility
  • Testing
  • Soa
  • Unified Communications
  • Soapui
  • Cms, SEO
  • Team Management
  • Rpt
  • Agile Methodologies
  • Regression Testing
  • Test Management
  • Integration
  • Manual Testing
  • Api Testing
  • Bvoip
  • Integration Testing
  • Agile Testing
  • Browser Stack
  • Test Automation

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Shilpa Agarwal — Quality Manager at SAP Labs Private Limited at SAP in Gurugram, HR, IN | Unifers