Shilen Jhaveri
Program Manager - Youtube Resource Management @Google
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WORK HISTORY
Program Manager - Youtube Resource Management @Google
Managed the supply/demand planning, ordering operations for YouTube’s compute & storage resources, supporting 38k service owners. Trimmed 20M in OPEX, optimized capacity utilization across all data centers ‣ Demonstrated exceptional project management & leadership, orchestrating infrastructure deployment for high-profile P0 initiatives, like NFL, Super Bowl, ML video processing. Communicated material readiness, schedules and collaborated cross-functionally with global teams; achieved 100% fulfillment ahead of schedule ‣ Enabled 7 data center turn-ups/turn-downs. Aligned with stakeholders on plans, material readiness, progress, & risks. Identified gaps & extended feedback on raising efficiency; reduced toil for 5k users & resource provisioning time by 20% ‣ Allied with product managers to UAT a Google-wide resource manager tool. Suggestions led to 33% drop in # of clicks ‣ Synthesized own data models to analyze demand & supply; advanced turn-around time and supply accuracy by 18% ‣ Revamped an unstructured process of fulfilling ad-hoc resource demands; benefitted >800 SREs. Directed compliance to the new process, improved customer satisfaction, and prevented demand from falling through cracks ‣ Implemented a reporting framework to communicate YouTube’s weekly resource health, enabling managers and teams to identify and address bottlenecks more quickly; enhanced visibility and team collaboration by 15%
EDUCATION
Dwarkadas J. Sanghvi College of Engineering
Bachelor’s Degree, Electrical, Electronics and Communications Engineering
San José State University
Master's degree, Industrial Engineering
SKILLS
ABOUT SHILEN JHAVERI
Experienced in Operations, Product Management & Implementations, Project Management…
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