Shiksha Rawat

About Shiksha Rawat

Focused and hard-working computer science graduate student at UMass,Amherst with a demonstrated history of effectively working in the tech domain through internships, open source contributions, hackathons and personal projects. Proficient in Python, C/C++, REST API, gRPC, Django, Docker, AWS EC2, Linux and Data Science Libraries. Looking for a full-time role as Software Engineer, where I can contribute to the best of my ability and also have opportunities for learning.Feel free to send a message here or mail me at s••••••••@umass.edu

Experience

1. Software Engineer

   Nutanix

   Feb 2023 — Present · San Jose, CA, US

   Engineered full-stack systems to onboard multiple new license types within Nutanix\'s licensing platform, leveraging Javascript, React.js, Redux-Saga, Node.js integrated with RESTful APIs and a robust database architecture (PostgreSQL, MongoDB)- Developed self-service Not-For-Resale license workflow for global partners, cutting manual sales effort by ~80% and reducing turnaround time from months to minutes; processed 200+ partner requests within 2 months of launch. Earned team award for impact- Proactively learned new codebases in parallel to implement SDK changes in C++ for Nutanix Cloud Platform license key generation- Partnered with Customer Support Advocates and served in monthly on-call rotations to triage and resolve customer issues, contributing to a ~10% increase in customer satisfaction scores- Collaborating cross-functionally to develop feedback service plugin, empowering any team to collect, manage feedback (project rotation)

Education

• University of Massachusetts Amherst

  Master's degree, Computer Science

• Birla Institute of Technology, Mesra

  Bachelor of Engineering - BE, Computer Science

  2017 — 2021