Shiksha Singh
JPMC-Claims Advisor | CA Intermediate🎓 || Ex-Trainee Manager💼 | Ex-Audit & Taxation Intern | Driving Business & Financial growth 📈
- Role
- Jpmc Claims Advisor- Grade A2 at TP
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shiksha Singh
Hi, I’m Shiksha Singh – a commerce graduate and CA aspirant passionate about finance, management, and global opportunities. With a strong foundation in accounting and business operations, and hands-on experience as a Trainee Manager, I bring both academic knowledge and practical exposure. I’m deeply interested in risk management, business analytics, and data-driven strategies, while also exploring the value of management diversity in global businesses. My goal is to leverage this blend of skills to contribute to impactful roles in banking, finance, and international management.
Experience
Jpmc Claims Advisor- Grade A2
Sep 2025 — Present · Mumbai, IN
Key Responsibilities : Follow processes & compliance rules – strictly adhere to JPMC policies, security, and regulatory requirements.Document and update records – maintain correct logs of customer interactions and account information in the system.Meet performance metrics (SLA/KPIs) – achieve targets for quality, efficiency, customer satisfaction, and productivity.Escalate complex cases – identify and route unresolved or high-priority issues to senior teams or supervisors.Other Key Responsibilities : Handle customer queries & requests – resolve issues via calls, chats, or emails while ensuring accuracy and professionalism. Follow processes & compliance rules – strictly adhere to JPMC policies, security, and regulatory requirements. Document and update records – maintain correct logs of customer interactions and account information in the system. Meet performance metrics (SLA/KPIs) – achieve targets for quality, efficiency, customer satisfaction, and productivity. Escalate complex cases – identify and route unresolved or high-priority issues to senior teams or supervisors.
Education
Smt Mithibai Motiram Kundnani College of Commerce and Economics 32nd Road Bandra Mumbai 400 050
Bachelor of Commerce - BCom, Accounts & taxation
The Institute of Chartered Accountants of India
CA Foundation & CA Intermediate , Accounting+Finance+Taxation+Audit+Law&Compliance
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