Shikhi Lal
Customer Relationship Manager @Rodec Pharma Limited
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WORK HISTORY
Customer Relationship Manager @Rodec Pharma Limited
Ghaziabad, IN
EDUCATION
DAV Safilguda
Higher Education
Liverpool Business School
Master of Business Administration - MBA
National Academy of Event Management & Development
Diploma, Public Relations, Advertising, and Applied Communication
Osmania University
Bachelor of Commerce (B.Com.), Business/Commerce, General
National Academy of Event Management & Development
Post Graduate Diploma, Meeting and Event Planning
Institute of Management Technology, Ghaziabad
Postgraduate Degree, Business, Management, Marketing, and Related Support Services
ABOUT SHIKHI LAL
Experienced Customer Relationship Manager with 8+ years across healthcare, IT, hospitality, and facilities industries. Skilled in CRM, client management, business communication, and negotiations — with a strong focus on delivering seamless client experiences and timely solutions.Having worked in both client-facing and operational roles, I understand the unique challenges each industry presents — and how to navigate them with a client-first approach, attention to detail, and a focus on outcomes.I’m passionate about clear, effective communication and building strong client relationships that drive business success. Open to opportunities in business communication, client engagement, and relationship-focused roles.
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